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Red Door Spa & Stay Package

Enjoy overnight accommodations in a Deluxe guest room. Package includes a $150 Red Door Spa credit that may be used during your stay towards any spa service or retail purchase at Red Door Spa.

Careers

Do you love serving others? We do. It's not only our job, it's our greatest privilege. And we're always looking for those who share our passion. From culinary pros to front desk managers (and dozens of positions in between), if you like the hospitality industry, we think you'll love The Garden City Hotel. Scroll down to view current career opportunities. All positions require scheduling flexibility, including weekends and holidays.

EOE/M/F/D/V

Food & Beverage

Food and Beverage Manager

The ideal candidate will have fine dining, upscale restaurant experience. You will have experience in restaurant operations, personnel management, and employee training and development. You must be a dedicated hands-on trainer, who strives for and demands excellence, able to guide and teach staff to be fully knowledgeable of menus, sales and service.

Line Cook

Responsibilities include, but are not limited to:Must be able to read and follow menus and recipe. Plan, prep, set up and provide quality service in all areas of food production for all menu items. Visually inspect, select, and utilize only food items of the highest quality in the preparation of menu items. Stock, properly rotate and replenish items needed for service. Maintain organization, cleanliness and sanitation of work areas and equipment; comply with Department of Health standards at all times. Work the line in a timely fashion and create quality and consistent products for our guests. Ensure final presentation of menu items is up to standards. Provide outstanding customer service when dealing with guests. Perform other related duties as requested.

Restaurant Server

Responsibilities include, but are not limited to, take food and beverage orders, retrieve and serve alcoholic/non-alcoholic beverages and food orders to guest tables. Ensure proper payments are received for all orders. Assist in the maintenance of the Restaurant area and equipment.  Prior experience as a Server is required, preferably in a fine dining restaurant.  Excellent interpersonal skills are flexibility with scheduling is required.  Must be able to work early AM and PM shifts.

Restaurant Hostess/Host

Responsibilities include, but are not limited to, take food and beverage orders, retrieve and serve alcoholic/non-alcoholic beverages and food orders to guest tables. Ensure proper payments are received for all orders. Assist in the maintenance of the Restaurant area and equipment.  Prior experience as a Server is required, preferably in a fine dining restaurant.  Excellent interpersonal skills are flexibility with scheduling is required.  Must be able to work early AM and PM shifts.

Red Salt Restaurant Hostess/Host

Responsibilities of this position include, but are not limited to, courteously greet and escort guests to tables and assist in seating, ensuring Hotel standards of service.  Assist in preparing the Restaurant for service and maintaining the cleanliness of the room at all times.  Take reservations and maintain reservation book, assist in monitoring the guests’ needs.  Experience with 'Open Table' preferred but not required.  Computer skills are required.  Experience in a fine dining restaurant preferred.

Restaurant Bus Attendant

Assist Captains and Servers in providing quality food and beverage service to guests according to Hotel specifications, courteously and efficiently. Stock all wares and equipment needed for service ensuring no shortages for guest service. Maintain cleanliness of tables, work areas and equipment according to Hotel specifications.

Food Runner

Responsibilities of this position include, but are not limited to, welcome each guest with smile and friendly greeting, help guest with orders by explaining dishes and drinks and  recommendations as appropriate, coordinate food orders to guarantee timely and efficiently delivery to guests, refill water and periodically check on guest to handle any issues promptly, maintain our high food safety and sanitation standards, clean and reset tables.

Bartender

The position is responsible to take orders, prepare and serve alcoholic, non-alcoholic beverages and light meals to guest, courteously and efficiently according to the hotel standards. Maintain stock/supplies and cleanliness of outlet and equipment.

Banquet Server - Part Time

Responsibilities include, but are not limited to: set up assigned tables, retrieve and serve alcoholic, non-alcoholic beverages and food orders to guest tables according to Hotel specifications and group requirements, courteously and efficiently. Maintain cleanliness and condition of work areas and equipment.  Applicants should have good people skills and a pleasant personality. Must have prior Server experience in catering and or fine dining establishment. Our servers earn base pay plus lucrative gratuities

Convention Services Houseman

Responsibilities include, but are not limited to, set up designated function rooms to group's requirements in accordance with Hotel standards.  Maintain cleanliness and working condition of all respective equipment, guest and service areas.  This position requires moving and lifting of heavy equipment, some in excess of 100 lbs.  Flexibility with scheduling is required. This is a guest contact position; you must have excellent interpersonal skills.  Prior experience preferred.

Stewarding- Full-time

Adhere to hotel specifications and standards in operating the dishwashing machine to wash designated Restaurant and Kitchen wares, clean and maintain equipment and Dishwashing/ Kitchen/ Cafeteria/  Compactor and Storage areas.  Assist in washing pots, pans and other Kitchen utensils/equipment.  Complete other special cleaning projects as assigned.

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Front Office

Overnight Front Office Manager

Responsibilities of this position include, but are not limited to, addressing all daily guest concerns in the hotel; overseeing the Front Desk, Front Service and Valet Parking staff; assisting with checking in/out all guests; handle all VIP check ins/out; ensure staff follow hotel credit procedures; train and manage all staff. The ideal candidate MUST have a minimum of 2 years HOTEL Front Desk management experience, working knowledge of OPERA a plus. This position requires flexibility with scheduling on all shifts including overnights, weekends and holidays.

Guest Service Agent (AM/PM/Overnight)

The responsibilities of this position include, but are not limited to, check-in/check-out hotel guests courteously and efficiently; process all payments according to established hotel requirements; provide information and assistance to all guests and visitors; provide prompt, courteous and efficient handling of all requests for guest room reservations, changes, cancellations and information; provide prompt, courteous and efficient handling of all incoming calls and assistance for outgoing calls that transpire through PBX. Also play an integral part in assisting with emergencies, (fire, medical, power/system failure) by contacting the designated personnel for immediate assistance. This is a full time position that requires flexibility with scheduling. Hotel experience preferred.

Reservation Sales Agent (Temp)

Reservations Sales Agents play a leading role in generating revenue for the hotel, You will field nearly all inquiries for transient reservations and must convert as many of these calls as possible into confirmed reservations, After quoting rates appropriate to specific requests, you must obtain agreement from the caller and confirm a reservation, You must be able to follow sell strategy as determined by revenue management; listen and communicate effectively with a wide range of callers; close the sale; and input detailed information into the property management system (Opera), accurately and efficiently. You are responsible for handling group blocks and inputting rooming lists, selling gift certificates, processing travel agent commissions, and proper coding of market segments and corporate accounts. The position is also responsible for providing overall reservations support for the hotel. Prior experience in the travel agency or hotel industry preferred. Excellent customer service and telephone communications skills are a must. Must be able to handle high telephone call volume, and respond to a high volume of email correspondence. Must be organized, detailed and have excellent follow up skills. Must have computer skills; GDS and hotel property management system experience is preferred.Must maintain a positive attitude and tone of voice while communicating with all callers. Must be flexible with schedules and be able to work holidays and weekends.

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Rooms Division

Laundry Manager

Supervise, train and inspect the performance of assigned Laundry Attendants, Valet Attendants ensuring that all procedures are completed to the hotel's standards. Assist where necessary to ensure optimum service to employees. Maintain complete knowledge of and comply with all departmental policies/service procedures/standards.Maintain complete knowledge of correct maintenance and use of equipment. Use equipment only as intended.Anticipate guest needs, respond promptly and acknowledge all guests, however busy and whatever time of day.Maintain positive guest relations at all times.Resolve guest complaints, ensuring guest’s satisfaction.Monitor and maintain cleanliness, sanitation and organization of assigned work areas.Prepare and distribute assignment sheets to assigned staff and review priorities.Communicate additions or changes to the assignment sheets as they arise throughout the shift.Check supply levels in storage closets. Complete requisition for additional supplies needed and submit to manager.Check for proper supplies, neatness, cleanliness and mechanical problems. Instruct designated personnel to correct deficiencies.Accommodate guest requests for Housekeeping items or additional supplies expediently and courteously. Follow up on delivery and return of all such items per management request.Conduct training of staff as assigned.Provide feedback on staff performance to manager. Report disciplinary problems to manager and participate in the counseling of employees.Complete all paperwork and closing duties before leaving. Review status of assignments and any follow-up action with manager and/or on-coming supervisor.

Housekeeping Room Attendant (Full Time AM, and Part-Time PM shifts available)

Responsibilities include, but are not limited to clean guest rooms as assigned, ensuring the hotel's established standards of cleanliness.  Responsible for reporting any maintenance deficiencies and handling guest requests or complaints.  Ensures the confidentiality and security of all guest rooms.  Complete other cleaning projects as assigned.

Laundry Attendant

This position is responsible for processing all soiled hotel bed linens, terry and food and beverage table linens by operating all laundry/dry cleaning machinery according to hotel standards; clean, press and finish staff and guest garments. Also responsible for handling guest laundry requests, transporting guest laundry to laundry room and returning cleaned laundry to guest room.

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