BOOK YOUR GARDEN CITY STAY
Best Rate Guarantee will assure that you’ll always get the best rate available when you book directly with The Garden City hotel.
1. Make a reservation through one of the following official website for The Garden City Hotel or The Garden City call center.
2. If within 24 hours of making your reservation, you find a qualifying lower price for the same room type, reservation dates and terms and conditions for the booking, we’ll match the rate and give you an additional 15% off the room rate for each night of your stay.
You must contact 877-549-0400 to have your request verified.
Considering a Career in Hospitality?
Do you love serving others? We do. It's not only our job, it's our greatest privilege. And we're always looking for those who share our passion. From culinary pros to front desk managers (and dozens of positions in between), if you like the hospitality industry, we think you'll love The Garden City Hotel. Scroll down to view current career opportunities. All positions require scheduling flexibility, including weekends and holidays.
Responsibilities include, but are not limited to, set up designated function rooms to group's requirements in accordance with Hotel standards. Maintain cleanliness and working condition of all respective equipment, guest and service areas. This position requires moving and lifting of heavy equipment, some in excess of 100 lbs. Flexibility with scheduling is required. This is a guest contact position; you must have excellent interpersonal skills. Prior experience preferred.
Responsibilities include, but are not limited to:Take guests' food and beverage orders, utilizing suggestive selling techniques and following all departmental standards. Consistently follow sequence of service utilizing all proper procedures standardized by the room management.
Answer Room Service phone within two rings, using correct salutations and telephone etiquette.Take guests' food and beverage orders, utilizing suggestive selling techniques and following all departmental standards.Anticipate the guests’ needs and respond appropriately with a sense of urgency. Input orders into system and distribute to Servers; ensure authorization for room charges.Authorize all payment methods in accordance with Accounting procedures and policies for amenities and hospitality functions.Greet guests in a positive, friendly manner and make them feel welcome. Consistently follow sequence of service utilizing all proper procedures standardized by the room management.
Work as a team, assist all guests’ and employees’ needs and inquiries.Effectively communicate with management, chefs and culinary staff in order to fulfill and address any issues or needs requested by guests and or other employees.Maintain complete knowledge of and comply with all departmental policies, procedures, and standards.Maintain positive guest relations at all times.Be familiar with all Hotel services, features and local attractions and activities to respond to guest inquiries accurately.Resolve guest complaints, ensuring guest satisfaction.
Monitor and maintain cleanliness, sanitation and organization of assigned work areas.Ensure accuracy of guest name and room number of each order for delivery. Access all functions of the POS system in accordance to specifications.Ensure timely set up and delivery of orders.
Accommodate guest requests for change courteously.Input charges for amenity orders and coordinate delivery of such with Servers; following departmental procedures.Perform all other job related duties as requested. effectively communicate in English, in both written and oral forms. Preferred: Previous experience working in a similar resort setting.Perform all other job related duties as requested.
Maintain complete knowledge of and comply with all departmental policies/service procedures/standards. Anticipate guests’ needs, respond promptly and acknowledge all guests, however busy and whatever time of day. Maintain positive guest relations at all times Monitor and maintain cleanliness, sanitation and organization of assigned work areas. Maintain knowledge of all Hotel services/features and hours of operation.Maintain complete knowledge in the use of all office equipment.Access all functions of a computer. Set up work station with necessary supplies and resource materials; maintain cleanliness throughout shift.Complete supply requisitions and submit to the Manager; stock office supplies upon receipt.Answer telephone within 2 rings, using correct salutations and telephone etiquette. Handle inquiry calls. Qualify space requests by obtaining pertinent information required and transfer caller and information to a Catering Manager. Record messages legibly and completely; ensure proper distribution of messages.Make telephone calls to specified individuals as requested by the Catering Director and Managers.Greet all individuals arriving at offices courteously and assist with their needs. Contact Managers and inform of client arrivals.Document and maintain appointment calendar for Catering Director and Managers.Maintain accurate trace files and communicate daily traces to Catering Director and Managers.Establish and maintain filing system procedures; prepare new client files.Retrieve and distribute departmental mail.Process requests for overnight mail and other delivery/messenger services.Prepare and send faxes; receive and distribute faxes to appropriate personnel.Make photocopies and process as specified.Type correspondence, memos, B.E.O.'s, Daily Event Sheet, Daily Change Sheet, 10-Day Forecast and reports as assigned and distribute according to Hotel standards.Prepare the Daily Event Sheet and submit to Catering Director for approval before distribution.Process all changes to B.E.O.'s as given by the Catering Director and Managers on a timely basis.Prepare monthly Lost Business Report, type and submit to Catering Director for review before distribution.Ensure Banquet checks are accurate.Assist Managers in calling clients for their function guarantee numbers and adhere to departmental policies.Assist Managers in contacting florists and other authorized vendors to coordinate arrangements for functions.Prepare requests for complimentary room reservations when assigned by Managers, following Hotel procedures.Complete and distribute amenity request forms; follow up on any changes.Maintain a current manual on all departmental forms and form letters with instructions.Maintain confidentiality and security of specified Hotel information, correspondence, reports and files.
The position is responsible to take orders, prepare and serve alcoholic, non-alcoholic beverages and light meals to
Responsivities of this position include, but are not limited to, welcome each guest with smile and friendly greeting, help guest with orders by explaining dishes and drinks and recommendations as appropriate, coordinate food orders to guarantee timely and efficiently delivery to guests, refill water and periodically check on guest to handle any issues promptly, maintain our high food safety and sanitation standards, clean and reset tables.
Responsibilities include, but are not limited to, take food and beverage orders, retrieve and serve alcoholic/non-alcoholic beverages and food orders to guest tables. Ensure proper payments are received for all orders. Assist in the maintenance of the Restaurant area and equipment. Prior experience as a Server is required, preferably in a fine dining restaurant. Excellent interpersonal skills are flexibility with scheduling is required. Must be able to work early AM and PM shifts.
Responsibilities of this position include, but are not limited to, addressing all daily guest concerns in the hotel; overseeing the Front Desk, Front Service
Responsibilities include, but are not limited
Experience required: Must have a valid New York State Drivers License, must have a clean driving record; no points, experience driving manual and automatic transmissions a must, excellent customer service and communication (verbal and written) skills, flawless track record with attendance, Strong team-working skills, positive attitude, attention to detail, flexibility with scheduling is a must; schedules will include weekends and holidays.
Responsibilities include, but are not limited to, clean and maintain all corridors, vending areas, elevators and landings, and service areas on guest room floors, ensuring hotel's standards of cleanliness. Provide linen & glass supplies for Room Attendants and stock floor closets. Deliver and retrieve items requested by guests and Floor Supervisor. Complete other cleaning projects as assigned by Executive Housekeeper. Flexibility with scheduling is required.
Responsibilities: Wall preparation, wall covering, wall and furniture finishing etc., apply paints, stains, primers, varnishes, epoxies and other protective coverings to prepared surfaces. Prepare surfaces as needed and remove old paint when necessary. Properly prepare work areas by removing furniture, laying drop cloths and protecting work areas and occupants from spills, splatters and dust. Maintain inventory of painting supplies and materials, and keep work area in a clean and orderly fashion. Estimate quantities and help select paints, wall coverings and other materials as needed. Hang wall paper, vinyl wall covering, wall guards and similar materials.Must know how to mix and blend paints to obtain desired colors. Must be able to estimate time and determine appropriate types of paint to use on various surfaces. Assist in other areas of Engineering as assigned. Must have prior experience as a professional Painter, and provide references. This position requires standing/moving/lifting heavy objects during the entire shift. This is a guest contact position; excellent interpersonal and communication skills are required. You must be flexible with scheduling.
Reservations Sales Agents play a leading role in generating revenue for the hotel, You will field nearly all inquiries for transient reservations and must convert as many of these calls as possible into confirmed reservations, After quoting rates appropriate to specific requests, you must obtain agreement from the caller and confirm a reservation, You must be able to follow sell strategy as determined by revenue management; listen and communicate effectively with a wide range of callers; close the sale; and input detailed information into the property management system (Opera), accurately and efficiently. You are responsible for handling group blocks and inputting rooming lists, selling gift certificates, processing travel agent commissions, and proper coding of market segments and corporate accounts. The position is also responsible for providing overall reservations support for the hotel. Prior experience in the travel agency or hotel industry preferred. Excellent customer service and telephone communications skills are a must. Must be able to handle high telephone call volume, and respond to a high volume of email correspondence. Must be organized, detailed and have excellent follow up skills. Must have computer skills; GDS and hotel property management system experience is preferred.Must maintain a positive attitude and tone of voice while communicating with all callers. Must be flexible with schedules and be able to work holidays and weekends.
Responsibilities include, but are not limited to: Must be able to read and follow menus and recipe. Plan, prep, set up and provide quality service in all areas of food production for all menu items. Visually inspect, select, and utilize only food items of the highest quality in the preparation of menu items. Stock, properly rotate and replenish items needed for service. Maintain organization, cleanliness
Plan, prep, set up and prepare quality products in all areas of the Pastry/Bake Shop to include, but not limited to, pastries, desserts,
Responsibilities include, but are not limited to: set up assigned tables, retrieve and serve alcoholic, non-alcoholic beverages and food orders to guest tables according to Hotel specifications and group requirements, courteously and efficiently. Maintain cleanliness and condition of work areas and equipment. Applicants should have good people skills and a pleasant personality. Must have prior Server experience in catering and or fine dining establishment. Our servers earn base pay plus lucrative gratuities.
Assist Captains and Servers in providing quality food and beverage service to guests according to Hotel specifications, courteously and efficiently. Stock all wares and equipment needed for service ensuring no shortages for guest service. Maintain cleanliness of tables, work areas and equipment according to Hotel specifications.
Responsibilities of this position include, but are not limited to, courteously greet and escort guests to tables and assist in seating, ensuring Hotel standards of service. Assist in preparing the Restaurant for service and maintaining the cleanliness of the room at all times. Take reservations and maintain reservation book, assist in monitoring the guests’ needs. Experience with 'OpenTable' preferred but not required. Computer skills are required. Experience in a fine dining restaurant preferred.
The responsibilities of this position include, but are not limited to, check-in/check-out hotel guests courteously and efficiently; process all payments according to established hotel requirements; provide information and assistance to all guests and visitors; provide prompt, courteous and efficient handling of all requests for guest room reservations, changes, cancellations and information; provide prompt, courteous and efficient handling of all incoming calls and assistance for outgoing calls that transpire through PBX. Also play an integral part in assisting with emergencies, (fire, medical, power/system failure) by contacting the designated personnel for immediate assistance. This is a full time position that requires flexibility with scheduling. Hotel experience preferred.
(Full Time AM, and Part-Time PM shifts available)
Responsibilities include, but are not limited to clean guest rooms as assigned, ensuring the hotel's established standards of cleanliness. Responsible for reporting any maintenance deficiencies and handling guest requests or complaints. Ensures the confidentiality and security of all guest rooms. Complete other cleaning projects as assigned.
The ideal candidate will have fine dining, upscale restaurant experience. You will have experience in restaurant operations, personnel management, and employee training and development. You must be a dedicated hands-on trainer, who strives for and demands excellence, able to guide and teach staff to be fully knowledgeable of menus, sales and service.