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Every Question, Answered
WHAT IS YOUR CANCELLATION POLICY?
Guests may cancel their reservation up to 24 hours prior to 4pm day of arrival local hotel time to avoid penalty charges or forfeiture of deposit.
WHAT IS THE AGE YOU NEED TO BE TO CHECK INTO A ROOM AT THE HOTEL?
The Garden City Hotel requires all guests checking in to be 21 years or older.
Our rooms are based on double occupancy. Any additional person over the age of 12 will incur an extra charge.
DO YOU OFFER SPA SERVICES?
Yes we do. We have recently introduced Red Hots Spa at The Garden City Hotel. Leveraging the power of red to unlock radiance, our new Red Hots Spa is a one-stop destination for beauty, skin care and overall wellness. Red Hots Spa was created as a luxury boutique spa brand to synergistically blend the best results-driven spa treatments with favorite “instant gratification” beauty rituals.
WHAT KIND OF SPECIALTY DINING DO YOU FEATURE?
We have our Legendary Sunday Brunch a la Carte, Crave45 Gourmet Marketplace and Seasonal outdoor Patio dining.
WHERE ARE THE BEST PLACES TO EAT IN GARDEN CITY, LONG ISLAND?
Enjoy our own Red Salt Room by David Burke, King Bar, Crave45 Gourmet Marketplace, In-Room Dining or our Seasonal Patio Bar. If you feel like venturing off property, 7th street is just a block away from the hotel and has a variety of restaurants to choose from, including the Seventh Street Café, a classic Italian-American café, BK Sweeney’s Uptown Grille, Leo’s Midway, an old school bar and grill, Food for Thought a vegan friendly eatery, Mesita, a contemporary cantina featuring Mexican staples, The Burger spot, offering all-natural burgers, salads and shakes, and Taku Restaurant, a traditional Asian bistro.
DO YOU HAVE GIFT CARDS AVAILABLE?
Yes, you can purchase gift cards from our website.
DOES THE GARDEN CITY HOTEL HAVE RESTAURANTS?
King Bar and top-rated Red Salt Room by David Burke are both located on the main level of the hotel.
WHAT ARE SOME OF THE BEST SHOPS IN GARDEN CITY, LONG ISLAND?
The Roosevelt Field Mall is one of the largest shopping centers in the United States and offers a vast selection of stores.
WHAT ARE THE BEST PLACES TO VISIT IN GARDEN CITY?
There is plenty to do in the nearby area and these are only a few of the many activities available:
- Roosevelt Field Mall
- Americana Mall in the center of Long Island's Gold Coast
- Museum Row featuring the Cradle of Aviation and the Long Island Children’s Museum
- Jones Beach State Park
WHERE CAN I SEE A CONCERT OR SPORTING EVENT?
- UBS Arena -6.2 miles
- Northwell Health at Jones Beach -14 miles
- Nassau Coliseum -3.8 miles
- Forest Hills Stadium -11 miles
- Westbury Music Hall -5 miles
- Paramount Theater -15 miles
WHERE ARE THE CLOSEST BEACHES?
Jones Beach State Park, Lido Beach at Town Park and Robert Moses State Park.
WHERE CAN I GO TO SEE A MOVIE?
There are many movie theaters in the nearby area:
- AMC Roosevelt Field 8
- AMC Loews Raceway 10
- Bow Tie Herricks Cinemas
- Broadway Multiplex Cinemas
- UA Westbury Stadium 12 IMAX & RPX
HOW EARLY SHOULD I ARRIVE BEFORE MY FLIGHT?
According to official guidelines, it is a general rule to arrive at the airport no later than two hours before your domestic flight is scheduled to depart. For international flights, it is recommended to arrive no later than three hours before scheduled departure.
HOW MUCH IS LONG ISLAND HOTEL TAX?
The New York State Legislature and the Nassau County Board of Supervisors have passed legislation imposing an occupancy tax of 3% on all hotels, motels, bed and breakfasts, inns, cabins, cottages, campgrounds, tourist homes and convention centers within Nassau County. The 3% Long Island Hotel Tax and the 8.625% NYS tax gives the guest a total of 11.625% tax.
WHAT CAN I WALK THROUGH SECURITY AT THE AIRPORT?
Per the TSA's rules and guidelines, any and all tools should be securely wrapped, if sharp, and stowed away in your checked baggage. Almost all liquids, including gels and aerosols, food, drinks, and personal care items, must be stored in a 3.4-ounce or smaller container and placed in a quart-size clear zippered plastic bag when flying.
WHAT IS LONG ISLAND WEATHER LIKE?
Long Island experiences four distinct seasons, although the summer and winter are a bit milder than the rest of the state due to its coastal location. Long Islanders enjoy warm summers ranging from the mid 70s to the mid 90s. Spring and fall are comfortable, usually ranging from about 40 to 60 degrees. The winters bring in temperatures of 40 degrees and below.
HOW FAR AWAY IS THE AIRPORT FROM THE GARDEN CITY HOTEL?
John F. Kennedy International Airport is approximately 12 miles away from The Garden City Hotel. LaGuardia Airport is approximately 16 miles away.
HOW FAR IS GARDEN CITY, LONG ISLAND FROM NEW YORK CITY BY TRAIN?
The Long Island Railroad is right across the street, and New York City is only a short 45 minute train ride away.
WHERE CAN I GO TO RENT A CAR?
Enterprise Rent-A-Car, 397S Jericho Turnpike, Mineola, NY 11501
Hertz Rent A Car, 2098 Jericho Turnpike, New Hyde Park, NY 11040
Avis Car Rental, 369 Old Country Road, Carle Place, NY 11514
WHAT IS INCLUDED IN THE FACILITY SERVICE FEE?
Wireless Internet, Self-Parking, Access to 24-hour Fitness Center, Access to our indoor heated pool, valet parking, 24-hour security, and Complimentary Local Calls.
HOW MUCH IS THE CHARGE FOR INTERNET?
We are pleased to offer complimentary wireless internet access in the lobby of the hotel. High-speed wireless internet access in guest rooms is included in the daily facility service fee.
DOES THE ROOM RATE INCLUDE BREAKFAST?
Our standard rooms do not include breakfast; however you can enjoy a delicious buffet breakfast at King Bar by David Burke every day from 7:00 am to 10:30 am. We offer a wide selection of food from fresh fruits and grains to custom omelets made with farm fresh eggs.
WHEN CAN I CHECK INTO THE HOTEL? ALSO, WHAT TIME IS CHECK-OUT?
Check in time starts at 4:00 pm and check out time is 11:00 am.
DOES THE GARDEN CITY HOTEL ALLOW PETS IN THE ROOM?
The Garden City Hotel is a dog-friendly hotel and offers pet amenities. The fee is $75 per night, per dog (fees and restrictions do not apply to service animals). You and your dog will receive:
- Pet 'Welcome Amenity' of treats
- Plush Premium Dog Bed
- Water bowl
- Door hanger to alert housekeeping and other guest
DOES THE HOTEL HAVE A POOL AND FITNESS CENTER?
Enjoy our 24-hour fitness center daily with key access at the front desk. Temperature will be taken prior to entering. Please stop by the front desk should you be interested in walking/running maps of our scenic and historic village.
Our indoor pool is available 7 days a week from 9:00 am to 7:00 pm
HOW MUCH IS PARKING AT OR AROUND THE HOTEL?
The Garden City Hotel offers self-parking for hotel guests. Parking is also included if you dine with us in King Bar, The Red Salt Room, our seasonal Rose Room or Patio Bar.
WHAT FAMILY ACTIVITIES AND ATTRACTIONS NEAR THE HOTEL DO YOU RECOMMEND?
Garden City is home to an array of interesting, family-friendly museums, including the Cradle of Aviation Museum, the Long Island Children’s Museum, and the Nassau County Firefighters Museum. Kids could spend all day exploring the Lego Store or checking out Nassau County’s variety of feathered friends at the Garden City Bird Sanctuary. And no trip to Garden City is complete without a turn on Nutley’s Carousel. Check out more favorites on our Things To Do page.