Best Rate Guarantee

Best Rate Guarantee will assure that you’ll always get the best rate available when you book directly with The Garden City hotel.

1. Make a reservation through one of the following official website for The Garden City Hotel or The Garden City call center.

2. If within 24 hours of making your reservation, you find a qualifying lower price for the same room type, reservation dates and terms and conditions for the booking, we’ll match the rate and give you an additional 15% off the room rate for each night of your stay.
You must contact 877-549-0400 to have your request verified.

Guest Services

Long Island’s Premier Hotel

Explore and enjoy all that The Garden City Hotel has to offer, from indoor swimming pool to business services. We offer all the comforts of home and the indulgences of a luxury hotel.

Guest Services Compendium

business room set up for conference meeting
Business Needs

We offer audiovisual services, faxing and photocopying, shipping and delivery as well as meeting space so you can stay connected during your stay.

  • Technical support
  • Shipping and delivery
  • Translation services
  • Audiovisual services
row of treadmills
Health & Fitness

Our well-equipped Fitness Center is open 24 hours daily with guest room key access. 

The indoor, heated pool is open daily from 9am – 7pm.

In addition, we partner with three boutique fitness studios that offer guests discounted day passes for classes.

Club Pilates, Cycle Bar, and Pure Barre are all located within a two-block walk of the hotel. Please ask our Guest Services for additional information.


dog laying in bed with owner

We welcome your family pet with a variety of pet-friendly amenities and services, including pet treats, a plush premium dog bed, water bowl, door hanger to alert housekeeping and other visitors that your pet is in residence, as well as pet sitting and pet walking by request.  A $75 per night fee applies. There is no fee for service animals.

polished men shoes
Guest Service in One Click

Need something during your stay? Simple press the ONE button located on any guest phone and our staff will be happy to assist you with services including:

  • In-room dining available. View available days and times
  • Personal wake-up service
  • Dog walking
  • Local transportation arrangements (fee applies)
  • Bellman and doorman service 
  • Valet parking service 

The following services are limited due to the current business environment because of COVID-19:

  • Housekeeping Service in Guest Rooms: Housekeeping contact is limited. Guest room refreshes are performed every 3rd day of your stay. (Bath supplies and enhanced service graciously provided upon request)
  • For more information regarding our guest services, please email,
ADA Amenities

We offer accessible accommodations and amenities for all guests.

  • TTY Phone System and Accessories
  • Walkers & Wheelchairs
  • Raised Portable Toilet Seats
  • Ramps at east and west points of entry into hotel
  • ADA accessible parking
  • In-door Pool Lift
  • All guest room doors and elevators have Braille writing
  • Any potential medical equipment that a guest may need, the hotel has a preferred vendor to rent or purchase equipment. (Example: Bed Hoist)