Do you love serving others? We do. It's not only our job, it's our greatest privilege. And we're always looking for those who share our passion. From culinary pros to front desk managers (and dozens of positions in between), if you like the hospitality industry, we think you'll love The Garden City Hotel. Scroll down to view current career opportunities. All positions require scheduling flexibility, including weekends and holidays.
Food & Beverage
Banquet Server - Part Time/Full Time
Responsibilities include, but are not limited to: set up assigned tables, retrieve and serve alcoholic, non-alcoholic beverages and food orders to guest tables according to Hotel specifications and group requirements, courteously and efficiently. Maintain cleanliness and condition of work areas and equipment. Applicants should have good people skills and a pleasant personality. Must have prior Server experience in catering and or fine dining establishment. Our servers earn base pay plus lucrative gratuities.
Convention Services Houseman
Responsibilities include, but are not limited to, set up designated function rooms to group's requirements in accordance with Hotel standards. Maintain cleanliness and working condition of all respective equipment, guest and service areas. This position requires moving and lifting of heavy equipment, some in excess of 100 lbs. Flexibility with scheduling is required. This is a guest contact position; you must have excellent interpersonal skills. Prior experience preferred.
Polo Restaurant Hostess/Host
Responsibilities of this position include, but are not limited to, courteously greet and escort guests to tables and assist in seating, ensuring Hotel standards of service. Assist in preparing the Restaurant for service and maintaining the cleanliness of the room at all times. Take reservations and maintain reservation book, assist in monitoring the guests’ needs. Experience with 'Open Table' preferred but not required. Computer skills are required. Experience in a fine dining restaurant preferred.
Polo Lounge Bartender
The position is responsible to take orders, prepare and serve alcoholic, non-alcoholic beverages and light meals to guest, courteously and efficiently according to the hotel standards. Maintain stock/supplies and cleanliness of outlet and equipment.
Cocktail Server- Part time
Provide excellent service to all guests while taking and serving beverage orders. Handle all financial transactions accurately. Effectively market the venue during shift. Perform all duties in accordance with Hotel standards. The position is working outdoors in our Patio café.
In Room Dining Server – AM/PM
Responsibilities of this position include, but are not limited to: Deliver food and beverage orders to guest rooms; maintain complete knowledge of all menu items; ability to input and access information in the property management system/computers/point of sales system; assist in the maintenance of the Room Service area and equipment. Experience in Hotel Room Service or Fine Dining restaurant required. You must have excellent guest relations, communication and interpersonal skills.
Adhere to hotel specifications and standards in operating the dishwashing machine to wash designated Restaurant and Kitchen wares, clean and maintain equipment and Dishwashing/ Kitchen/ Cafeteria/ Compactor and Storage areas. Assist in washing pots, pans and other Kitchen utensils/equipment. Complete other special cleaning projects as assigned.
Coat Check Attendant PT
The Coat Check Attendant is to ensure the safety of all guest articles handed to them, to provide superior customer service, and to provide efficient delivery of guest articles.
Responsibilities include, but are not limited to:Must be able to read and follow menus and recipe. Plan, prep, set up and provide quality service in all areas of food production for all menu items. Visually inspect, select, and utilize only food items of the highest quality in the preparation of menu items. Stock, properly rotate and replenish items needed for service. Maintain organization, cleanliness and sanitation of work areas and equipment; comply with Department of Health standards at all times. Work the line in a timely fashion and create quality and consistent products for our guests. Ensure final presentation of menu items is up to standards. Provide outstanding customer service when dealing with guests. Perform other related duties as requested.
Housekeeping Floor Manager
Responsibilities include, but are not limited to: prepare and distribute assignment sheets to assigned staff and review priorities. Supervise, train and inspect the performance of all Housekeeping/Laundry/Valet staff ensuring that all procedures are completed according to standard. Assist where necessary to ensure optimum service to guests. Monitor and maintain cleanliness, sanitation and organization of assigned work areas. Maintain complete knowledge at all times of status of hotel room count, group arrival, VIP’s, special events and knowledge of job responsibility of staff. Complete other Housekeeping assignments as directed by the Executive Housekeeper.
Housekeeping Room Attendant (Full Time AM, and Part-Time PM shifts available)
Responsibilities include, but are not limited to clean guest rooms as assigned, ensuring the hotel's established standards of cleanliness. Responsible for reporting any maintenance deficiencies and handling guest requests or complaints. Ensures the confidentiality and security of all guest rooms. Complete other cleaning projects as assigned.
Housekeeping Houseman (Overnight Shifts also available)
Responsibilities include, but are not limited to, clean and maintain all corridors, vending areas, elevators and landings, and service areas on guest room floors, ensuring hotel's standards of cleanliness. Provide linen & glass supplies for Room Attendants and stock floor closets. Deliver and retrieve items requested by guests and Floor Supervisor. Complete other cleaning projects as assigned by Executive Housekeeper. Flexibility with scheduling is required.
This position is responsible for processing all soiled hotel bed linens, terry and food and beverage table linens by operating all laundry/dry cleaning machinery according to hotel standards; clean, press and finish staff and guest garments. Also responsible for handling guest laundry requests, transporting guest laundry to laundry room and returning cleaned laundry to guest room.
Guest Service Agent
Responsibilities: Supervise daily operation of Front Desk, Front Service and Valet Parking staff, Ensure efficient guest registration, checkout, and overall guest service while ensuring all hotel standards are being applied, Monitor and maintain the front office systems and equipment to ensure their optimum performance, Interview, train, develop, resolve problems, provide open communication and recommend discipline and/or termination when appropriate of staff members, Communicate both verbally and in writing to provide clear direction to staff. Interact positively with customers and take action to resolve problems to maintain a high level of customer satisfaction and quality, Ensure all Front Office standards are complied with and are consistently applied, Coordinate activities with other hotel departments in order to facilitate increased levels of communication and guest satisfaction, Assist in the daily maintenance of room inventory status to achieve optimal levels of revenues while maintaining high levels of guest expectations, Resolve customer complaints; anticipate potential problems by reviewing and monitoring complaints, operational issues, business flow and employee performance to ensure high levels of customer satisfaction and quality, Comply with attendance rules and be available to work on a regular basis, Perform any other job related duties as assigned.