Do you love serving others? We do. It's not only our job, it's our greatest privilege. And we're always looking for those who share our passion. From culinary pros to front desk managers (and dozens of positions in between), if you like the hospitality industry, we think you'll love The Garden City Hotel. Scroll down to view current career opportunities. EOE/M/F/D/V
As we embark on an exciting revitalization of this historic property, and undergo a complete luxury restyling, we are looking for self motivated, driven and experienced individuals who will assist us in continuing to provide the excellent level of service for which The Garden City Hotel is known.
As part of the Fortuna Realty Group, The Garden City Hotel is part of an expanding hotel group with a current property in New York City (Hotel Indigo in Chelsea) in addition to The Garden City Hotel. We also have additional properties currently under development in New York City. Our company goal is to continue to expand by acquiring and developing assets. We are looking for talented, driven hotel professionals who strive for excellent in guest service and are motivated by continuing their careers in the upper upscale/luxury hotel market.
Food and Beverage
Responsibilities of this position include, but are not limited to, all aspects of managing the Kitchen and Kitchen personnel, ensuring the quality preparation of all menu items and proper handling/ storage of all food items in accordance with standards. Coordinate the purchase of all food and develops menus, maintaining approved food costs and labor costs. This professional must be fully experienced in luxury a la carte and high level catering. Must be knowledgeable in the management of food cost, purchasing, labor cost and comfortable with public relations situations. Must have luxury hotel experience.
Executive Pastry Chef
The Pastry Chef will supervise and coordinate the activities of cooks engaged in the preparation of desserts, pastries, confections, and ice cream. Essential duties and responsibilities include, but are not limited to: Fine dining and banquet production of creatively decorated upscale desserts, cakes, breads and pastries; Planning production for Pastry Department according to menu or special requirements; Supplying recipes for, and suggesting methods and procedures to Pastry Cooks; Creating table and pastry decorations (such as statuaries and sugar paste and icing ornaments); Requisitioning supplies and equipment. Responsible for management of pastry staff, inventory and overall operation of pastry kitchen. Excellent managerial and interpersonal skills required.
Assistant Food and Beverage Manager
The ideal candidate will have fine dining, upscale restaurant experience. You will have experience in restaurant operations, personnel management, and employee training and development. You must be a dedicated hands-on trainer, who strives for and demands excellence, able to guide and teach staff to be fully knowledgeable of menus, sales and service.
Polo Server - PM Shift
Responsibilities include, but are not limited to, take food and beverage orders, retrieve and serve alcoholic/non-alcoholic beverages and food orders to guest tables according to hotel specifications, courteously and efficiently. Ensure proper payments are received for all orders. Assist in the maintenance of the Restaurant area and equipment. Proven knowledge of menu items, wines and liquors is required. This position requires experience as a Server in an upscale, fine dining environment. Excellent interpersonal skills are required.
Polo Server - Breakfast
Responsibilities include, but are not limited to, take food and beverage orders, retrieve and serve alcoholic/non-alcoholic beverages and food orders to guest tables according to hotel specifications, courteously and efficiently. Ensure proper payments are received for all orders. Assist in the maintenance of the Restaurant area and equipment. This position requires experience as a Server in an upscale dining environment. Excellent interpersonal skills and flexibility with scheduling is required. This position is for Breakfast service; shift will start at 5:30am.
Polo Bus Attendant/Barback
Responsibilities include, but are not limited to, assist Captain, Server, Bartender and Cocktail Servers in providing quality food and beverage service to guests according to Hotel specifications, courteously and efficiently. Stock all wares and equipment needed for service. Stock Bars with designated supplies, ensuring no shortages for guest service. Maintain cleanliness of tables, work areas and equipment according to Hotel specifications.
Responsibilities of this position include, but are not limited to, courteously greet and escort guests to tables and assist in seating, ensuring Hotel standards of service. Assist in preparing the Restaurant for service and maintaining the cleanliness of the room at all times. Take reservations and maintain reservation book, assist in monitoring the guests’ needs. Experience with 'Open Table' preferred but not required. Computer skills are required. Experience in a fine dining restaurant preferred.
Polo Cocktail Server
Responsibilities include, but are not limited to, take orders, retrieve and serve alcoholic, non-alcoholic beverages and small plates to guests, courteously and efficiently according to Hotel specifications. Assist in the maintenance of the outlet area and equipment. You must have fine dining restaurant experience and full knowledge of liquors and wines.
Responsibilities include, but are not limited to, wash and sanitize pots, pans and other Kitchen utensils/equipment according to Hotel specifications and standards. Clean and maintain equipment in Pot washing/Dish washing/Kitchen/Cafeteria/Compactor/Storage areas. Assist in washing wares by operating the dishwashing machine. Complete other special cleaning projects as assigned. Prior dishwashing experience in restaurant/hotel or cleaning in a commercial environment will be a plus.
We are currently accepting resumes for the following Culinary positions: Lead Pastry Cook, Pastry Cook, Breakfast Cook, Banquet Cook, Garde Manger Cook, Main Kitchen Cook, Room Service Overnight Cook. Responsibilities include, but are not limited to, planning, prep, set up and provide quality service in all areas of food production for menu items and specials in designated outlets in accordance with standards and plating guide specifications. Must be able to read and follow menus and recipes. Visually inspect, select, and utilize only food items of the highest quality in the preparation of menu items. Perform other tasks as assigned by the Executive and Sous Chefs. Maintain organization, cleanliness and sanitation of work areas and equipment. Banquet Cook candidates must have high volume, Banquet experience. Flexibility with scheduling is required. Formal culinary training required.
Banquet Server, Part Time
Responsibilities include, but are not limited to: set up assigned tables, retrieve and serve alcoholic, non-alcoholic beverages and food orders to guest tables according to Hotel specifications and group requirements, courteously and efficiently. Maintain cleanliness and condition of work areas and equipment. . Applicants should have good people skills and a pleasant personality. Must have prior Server experience in catering and or fine dining establishment. Our servers earn base pay plus lucrative gratuities.
Convention Services Houseman, Part Time
Responsibilities include, but are not limited to, set up designated function rooms to group's requirements in accordance with Hotel standards. Maintain cleanliness and working condition of all respective equipment, guest and service areas. Flexibility with scheduling is required. This is a guest contact position; you must have excellent interpersonal skills. Prior experience preferred.
Guest Services Manager
Responsibilities of this position include, but are not limited to, addressing all daily guest concerns in the hotel; overseeing the operation and service standards of the Front Desk, Front Service and Valet Parking staff; assisting with checking in/out all guests; handle all VIP check in/out; ensure staff follow hotel credit procedures; train and manage all staff. The ideal candidate must have HOTEL Front Desk management experience, working knowledge of OPERA a plus. This position requires flexibility with scheduling on all shifts including overnights, weekends and holidays.
Housekeeping Floor Manager
Responsibilities include, but are not limited to: prepare and distribute assignment sheets to assigned staff and review priorities. Supervise, train and inspect the performance of all Housekeeping/Laundry/Valet staff ensuring that all procedures are completed according to standard. Assist where necessary to ensure optimum service to guests. Monitor and maintain cleanliness, sanitation and organization of assigned work areas. Maintain complete knowledge at all times of status of hotel room count, group arrival, VIP’s, special events and knowledge of job responsibility of staff. Complete other Housekeeping assignments as directed by the Executive Housekeeper. Must have prior luxury hotel Housekeeping management experience. Must possess excellent supervisory and interpersonal skills. Must be flexible with scheduling availability.
Responsibilities include, but are not limited to, clean and maintain all corridors, vending areas, elevators and landings, and service areas on guest room floors, ensuring hotel's standards of cleanliness. Provide linen & glass supplies for Room Attendants and stock floor closets. Deliver and retrieve items requested by guests and Floor Supervisor. Complete other cleaning projects as assigned by Executive Housekeeper. Flexibility with scheduling is required.
Housekeeping Room Attendant – AM and PM shifts available
Responsibilities include, but are not limited to clean guest rooms as assigned, ensuring the hotel's established standards of cleanliness. Responsible for reporting any maintenance deficiencies and handling guest requests or complaints. Ensures the confidentiality and security of all guest rooms. Complete other cleaning projects as assigned by Executive Housekeeper. Flexibility with scheduling is required.
This position is responsible for processing all soiled hotel bed linens, terry and food and beverage table linens by operating all laundry/dry cleaning machinery according to hotel standards; clean, press and finish staff and guest garments. Also responsible for handling guest laundry requests, transporting guest laundry to laundry room and returning cleaned laundry to guest room.
Reservation Sales Agent
Reservations Sales Agents play a leading role in generating revenue for the hotel. They field nearly all inquiries for transient reservations and must convert as many of these calls as possible into confirmed reservations. After quoting rates appropriate to specific requests, they must obtain agreement from the caller and confirm a reservation. They must be able to follow sell strategy as determined by revenue management; listen and communicate effectively with a wide range of callers; close the sale; and input detailed information into the property management system (Opera), accurately and efficiently. The position is also responsible for providing overall reservations support for the hotel. They are responsible for handling group blocks and inputting rooming lists, selling gift certificates, processing travel agent commissions, and proper coding of market segments and corporate accounts. Ideal candidate will have prior experience in the travel agency or hotel industry. Must be flexible with schedules and be able to work holidays, weekends and some nights, till 9pm. Please submit resume for consideration.
Guest Service Dispatcher/Attendant
Provide administrative and guest service support for In Room Dining, Housekeeping and Engineering. Responsibilities include, but are not limited to, computer input, filing, tracing, answering telephones, printing reports, maintain departmental records/logs for guest service requests, take and input guests' Room Service orders; ensure receipt of orders by Servers and settle checks in the P.O.S. system according to Hotel specifications, process payment of guest checks in accordance with Accounting requirements and maintain accountability for all financial transactions. Also, provide prompt, courteous and efficient handling of all incoming calls and assistance for outgoing calls that transpire through PBX. Applicant must be fluent in English, well- spoken have a clear and friendly phone voice, be detailoriented, be able to multitask in an extremely fast paced environment. Previous hotel or food and beverage experience is a definite plus. Working experience of Micros and HotSos is highly desired but will train the right candidate.
Guest Service Agent, Part Time
The responsibilities of this position include, but are not limited to, check-in/check-out hotel guests courteously and efficiently; process all payments according to established hotel requirements; provide information and assistance to all guests and visitors; provide prompt, courteous and efficient handling of all requests for guest room reservations, changes, cancellations and information; provide prompt, courteous and efficient handling of all incoming calls and assistance for outgoing calls that transpire through PBX. Also play an integral part in assisting with emergencies, (fire, medical, power/system failure) by contacting the designated personnel for immediate assistance. This is a full time position that requires flexibility with scheduling. Hotel experience preferred.
Valet Parking Attendant
Responsibilities of this position include, but are not limited to, drive, park and retrieve guest/visitor vehicles as they arrive and depart from the hotel, courteously, safely and efficiently according to the hotel's standards. Working conditions include, but are not limited to, being exposed to all weather conditions and standing for extended periods of time. Applicants must have a valid driver's license, a clean driving record, and must have experience driving manual and automatic transmissions. You must have prior customer service experience and excellent communication skills. Flexibility with scheduling is required. Schedule includes weekends (Saturday and Sunday) and holidays. This is a Part Time position.
Responsibilities include, but are not limited to, repair, maintenance, upkeep and replacement of the property's cosmetic materials (interior/exterior painting, patching of woodwork and furniture refinishing), in accordance with hotel standards. Will also assist in other areas of Engineering as assigned. This position requires standing/moving/lifting heavy objects during the entire shift.