Do you love serving others? We do. It’s not only our job, it’s our greatest privilege. And we’re always looking for those who share our passion. From culinary pros to front desk managers (and dozens of positions in between), if you like the hospitality industry, we think you’ll love The Garden City Hotel. Scroll down to view current career opportunities.
As we embark on an exciting revitalization of this historic property, and undergo a complete luxury restyling, we are looking for self motivated, driven and experienced individuals who will assist us in continuing to provide the excellent level of service for which The Garden City Hotel is known.
As part of the Fortuna Realty Group, The Garden City Hotel is part of an expanding hotel group with a current property in New York City (Hotel Indigo in Chelsea) in addition to The Garden City Hotel. We also have additional properties currently under development in New York City. Our company goal is to continue to expand by acquiring and developing assets. We are looking for talented, driven hotel professionals who strive for excellent in guest service and are motivated by continuing their careers in the upper upscale/luxury hotel market.
Food and Beverage
Become part of our fine dining service team in our newly opened Polo Steakhouse and Polo Lounge serving our valued clientele. Responsibilities include, but are not limited to, take food and beverage orders, retrieve and serve alcoholic/non-alcoholic beverages and food orders to guest tables according to hotel specifications, courteously and efficiently. Ensure proper payments are received for all orders. Assist in the maintenance of the Restaurant area and equipment. Proven knowledge of menu items, wines and liquors is required. This position requires experience as a Server in an upscale, fine dining environment. Excellent interpersonal skills are required.
Polo Cocktail Server
Responsibilities include, but are not limited to, take orders, retrieve and serve alcoholic, non-alcoholic beverages and small plates to guests, courteously and efficiently according to Hotel specifications. Assist in the maintenance of the outlet area and equipment. You must have fine dining restaurant experience and full knowledge of liquors and wines.
We are seeking an experienced bartender for our Polo Lounge. The position is responsible to take orders, prepare and serve alcoholic, non-alcoholic beverages and light meals to guest, courteously and efficiently according to the hotel standards. Maintain stock/supplies and cleanliness of outlet and equipment.
In Room Dining Server
Responsibilities of this position include, but are not limited to, delivering food and beverage orders to guest rooms according to Hotel specifications courteously and efficiently, assist in the maintenance and cleanliness of tables/trays, service areas and equipment, stock all wares and equipment needed for service, courteously and efficiently answer Room Service phones, take and input guests' orders; ensure receipt of orders and settle checks in the P.O.S. system according to Hotel specifications. Applicants must have prior food and beverage serving experience, must be flexible with scheduling and must have excellent communication and interpersonal skills as this is a guest contact position
Responsibilities include, but are not limited to, plan, prep, set up and provide quality service in all areas of food production for menu items and specials in the designated outlets in accordance with standards and plating guide specifications. Maintain organization, cleanliness and sanitation of work areas and equipment. You must have fine dining restaurant experience to be considered for this position.
Responsibilities include, but are not limited to plan, prep, set up and prepare quality products in all areas of the Pastry/Bake Shop to include, but not limited to, pastries, desserts, breads, ice creams, sorbets, creams, simple syrups, jams, displays/centerpieces in accordance with departmental quality standards and specifications. Maintain organization, cleanliness and sanitation of work areas and equipment.
Responsibilities include, but are not limited to: set up assigned tables, retrieve and serve alcoholic, non-alcoholic beverages and food orders to guest tables according to Hotel specifications and group requirements, courteously and efficiently. Take beverage orders and collect payments where specified. Maintain cleanliness and condition of work areas and equipment. Must have prior Banquet or Fine Dining Restaurant experience. Candidates should have good people skills and a pleasant personality. We are looking for experienced highly motivated individuals.
Convention Services Houseman, Part Time
Responsibilities include, but are not limited to, set up designated function rooms to group's requirements in accordance with Hotel standards. Maintain cleanliness and working condition of all respective equipment, guest and service areas. Flexibility with scheduling is required. This is a guest contact position, you must have excellent interpersonal skills. Prior experience preferred.
Director of Revenue management
Responsibilities of this position include, but are not limited to, maximize revenue for The Garden City Hotel by implementing selling strategies and inventory restrictions to capture optimal revenue producing business based on future demand forecasts, current trends and historical data; communicate revenue management strategic vision to leadership team; run and develop reports for leadership team presenting sales strategy and forecasting; monitor comp set pricing; review and analyze industry reports such as STR, Hotelligence, etc.; work closely with Sales and Reservations teams to provide training and data collection. Prior experience in Revenue Management is required. Additional requirements include knowledge of competitive set, ability to navigate through Property Management system to track, forecast and implement selling strategies; possess excellent communication and presentation skills; ability to analyze financial statements and market data. Must possess experienced computer skills.
Guest Service Agent
The responsibilities of this position include, but are not limited to, check-in/check-out hotel guests courteously and efficiently; process all payments according to established hotel requirements; provide information and assistance to all guests and visitors; provide prompt, courteous and efficient handling of all requests for guest room reservations, changes, cancellations and information; provide prompt, courteous and efficient handling of all incoming calls and assistance for outgoing calls that transpire through PBX. Also play an integral part in assisting with emergencies, (fire, medical, power/system failure) by contacting the designated personnel for immediate assistance. This is a full time position that requires flexibility with scheduling. Hotel experience preferred.
Responsibilities include, but are not limited to, clean and maintain all corridors, vending areas, elevators and landings, and service areas on guest room floors, ensuring hotel's standards of cleanliness. Provide linen & glass supplies for Room Attendants and stock floor closets. Deliver and retrieve items requested by guests and Floor Supervisor. Complete other cleaning projects as assigned by Executive Housekeeper. Flexibility with scheduling is required.
Housekeeping Room Attendant
Responsibilities include, but are not limited to, clean guest rooms as assigned, ensuring the hotel's established standards of cleanliness. Responsible for reporting any maintenance deficiencies and handling guest requests or complaints. Ensures the confidentiality and security of all guest rooms. Complete other cleaning projects as assigned by Executive Housekeeper. Flexibility with scheduling is required.
Responsibilities of this position include, but are not limited to, drive, park and retrieve guest/visitor vehicles as they arrive and depart from the hotel, courteously, safely and efficiently according to the hotel's standards. Working conditions include, but are not limited to, being exposed to all weather conditions and standing for extended periods of time. Applicants must have a valid driver's license and a clean record. You must have prior customer service experience and excellent communication skills.
Reservation Sales Agent – Part Time
Provide prompt, courteous and efficient handling of all requests for guest room reservations, changes, cancellation and information. Process all reservation requests, changes and cancellations received by phone, fax, mail, internally and through corporate reservations center or travel agencies. Only candidates with prior hotel or travel agency experience will be considered. Experience in OPERA preferred. Flexibility with scheduling is a must.