Do you love serving others? We do. It’s not only our job, it’s our greatest privilege. And we’re always looking for those who share our passion. From culinary pros to front desk managers (and dozens of positions in between), if you like the hospitality industry, we think you’ll love The Garden City Hotel. Scroll down to view current career opportunities.
Open House Job Fair Thursday, September 18th, 3:00pm - 7:00pm
As we embark on an exciting revitalization of this historic property, and undergo a complete luxury restyling, we are looking for self motivated, driven and experienced individuals who will assist us in continuing to provide the excellent level of service for which The Garden City Hotel is known.
As part of the Fortuna Realty Group, The Garden City Hotel is part of an expanding hotel group with a current property in New York City (Hotel Indigo in Chelsea) in addition to The Garden City Hotel. We also have additional properties currently under development in New York City. Our company goal is to continue to expand by acquiring and developing assets. We are looking for talented, driven hotel professionals who strive for excellent in guest service and are motivated by continuing their careers in the upper upscale/luxury hotel market.
The ideal candidate will be a college graduate with hotel experience, preferably in a 4 Star Hotel. Must have knowledge of budget preparation and cost controls, must be organized with great attention to detail, must have excellent interpersonal skills to lead the Accounting team, must be a self starter who can work without direct supervision and must be guest service oriented.
Food and Beverage
Stock and replenish Bars with designated supplies, ice, glassware, garnishes, ensuring no shortages for guest service. Maintain cleanliness of work areas and equipment according to Hotel specifications. Assist Bartenders and Cocktail Servers.
Polo Cocktail Server
Responsibilities include, but are not limited to, take orders, retrieve and serve alcoholic, non-alcoholic beverages and small plates to guests, courteously and efficiently according to Hotel specifications. Assist in the maintenance of the outlet area and equipment. You must have fine dining restaurant experience and full knowledge of liquors and wines.
Hostess/Host – PT
Responsibilities of this position include, but are not limited to, courteously greet and escort guests to tables and assist in seating, ensuring Hotel standards of service. Assist in preparing the Restaurant for service and maintaining the cleanliness of the room at all times. Take reservations and maintain reservation book, assist in monitoring the guests’ needs. Candidate with Open Table, and Micros experience highly preferred.
Guest service dispatcher/attendant
Provide administrative and guest service support for In Room Dining, Housekeeping and Engineering. Responsibilities include, but are not limited to, computer input, filing, tracing, answering telephones, printing reports, maintain departmental records/logs for guest service requests, take and input guests' Room Service orders; ensure receipt of orders by Servers and settle checks in the P.O.S. system according to Hotel specifications, process payment of guest checks in accordance with Accounting requirements and maintain accountability for all financial transactions. Also, provide prompt, courteous and efficient handling of all incoming calls and assistance for outgoing calls that transpire through PBX. Applicant must be fluent in English, well- spoken have a clear and friendly phone voice, be detail oriented, be able to multitask in an extremely fast paced environment. Previous hotel or food and beverage experience is a definite plus. Working experience of Micros and HotSos is highly desired but will train the right candidate.
Responsibilities include, but are not limited to, plan, prep, set up and provide quality service in all areas of food production for menu items and specials in the designated outlets in accordance with standards and plating guide specifications. Maintain organization, cleanliness and sanitation of work areas and equipment. You must have fine dining restaurant experience to be considered for this position.
Room Service Cook – overnight (11pm – 7am)
The Room Service Cook is responsible for maintaining, setting up, food production, and overall quality of all food items cooked for Room Service. Prepares all food items according to standard recipes and as specified by guest check to ensure consistency of product. Visually inspects, selects, and utilizes only food items of the highest quality in the preparation of menu items. Maintain clean working environment and perform other tasks as assigned by the executive and sous chefs. Applicants must have fine dining restaurant experience to be considered for this position.
Successful applicants must be able to maintain a high standard of service, creativity and quality. Prepare all pastry items in accordance with the hotel quality standards and specifications. Will direct, train and supervise performance of Pastry Cooks. Maintain organization, cleanliness and sanitation of all food related work areas and equipment. Must be able to read and follow menus and recipes. Flexibility with scheduling is a must. This position will work under the guidance of Executive Chef and Assistant Pastry Chef. Formal culinary training required.
Potwasher/Dishwasher: day/evening shifts
Responsibilities include, but are not limited to, wash and sanitize pots, pans and other Kitchen utensils/equipment according to Hotel specifications and standards. Clean and maintain equipment in Pot washing/Dish washing/Kitchen/Cafeteria/Compactor/Storage areas. Assist in washing wares by operating the dishwashing machine. Complete other special cleaning projects as assigned. Prior dishwashing experience in restaurant/hotel or cleaning in a commercial environment will be a plus.
Responsibilities include, but are not limited to: set up assigned tables, retrieve and serve alcoholic, non-alcoholic beverages and food orders to guest tables according to Hotel specifications and group requirements, courteously and efficiently. Maintain cleanliness and condition of work areas and equipment. . Applicants should have good people skills and a pleasant personality. Must have prior server experience in catering and or fine dining set up. Our servers earn base pay plus lucrative gratuities.
Convention Services Houseman, Part Time
Responsibilities include, but are not limited to, set up designated function rooms to group's requirements in accordance with Hotel standards. Maintain cleanliness and working condition of all respective equipment, guest and service areas. Flexibility with scheduling is required. This is a guest contact position; you must have excellent interpersonal skills. Prior experience preferred.
Business Development Manager Group Sales
Looking for an energetic, goal oriented, results driven, professional hotel sales person. Must be able to develop new group business within the corporate market segment for the hotel. Candidate must understand the flow of business on Long Island, NYC and other Feeder Markets. Also, solicit new and existing accounts to meet/exceed revenue goals through telephone prospecting, outside sales calls, site inspections and written communication. Meet and and/or exceed set prospecting goals each week for new account development. Focus on Corporate and Association market segments and develop new relationships within a specific geographical area. Time Management; focus on revenue –producing activity and maximize selling time by dedicating a minimum of 75% work time on direct sales efforts.
Director of Revenue management
Responsibilities of this position include, but are not limited to, maximize revenue for The Garden City Hotel by implementing selling strategies and inventory restrictions to capture optimal revenue producing business based on future demand forecasts, current trends and historical data; communicate revenue management strategic vision to leadership team; run and develop reports for leadership team presenting sales strategy and forecasting; monitor comp set pricing; review and analyze industry reports such as STR, Hotelligence, etc.; work closely with Sales and Reservations teams to provide training and data collection. Prior experience in Revenue Management is required. Additional requirements include knowledge of competitive set, ability to navigate through Property Management system to track, forecast and implement selling strategies; possess excellent communication and presentation skills; ability to analyze financial statements and market data. Must possess experienced computer skills.
Reservation Sales Agent
Reservations Sales Agents play a leading role in generating revenue for the hotel. They field nearly all inquiries for transient reservations and must convert as many of these calls as possible into confirmed reservations. After quoting rates appropriate to specific requests, they must obtain agreement from the caller and confirm a reservation. They must be able to follow sell strategy as determined by revenue management; listen and communicate effectively with a wide range of callers; close the sale; and input detailed information into the property management system (Opera), accurately and efficiently. The position is also responsible for providing overall reservations support for the hotel. They are responsible for handling group blocks and inputting rooming lists, selling gift certificates, processing travel agent commissions, and proper coding of market segments and corporate accounts. Ideal candidate will have prior experience in the travel agency or hotel industry.
This position is responsible for processing all soiled hotel bed linens, terry and food and beverage table linens by operating all laundry/dry cleaning machinery according to hotel standards; clean, press and finish staff and guest garments. Also responsible for handling guest laundry requests, transporting guest laundry to laundry room and returning cleaned laundry to guest room.
Guest Service Agent
The responsibilities of this position include, but are not limited to, check-in/check-out hotel guests courteously and efficiently; process all payments according to established hotel requirements; provide information and assistance to all guests and visitors; provide prompt, courteous and efficient handling of all requests for guest room reservations, changes, cancellations and information; provide prompt, courteous and efficient handling of all incoming calls and assistance for outgoing calls that transpire through PBX. Also play an integral part in assisting with emergencies, (fire, medical, power/system failure) by contacting the designated personnel for immediate assistance. This is a full time position that requires flexibility with scheduling. Hotel experience preferred.
Housekeeping Floor Manager
Responsibilities include, but are not limited to: prepare and distribute assignment sheets to assigned staff and review priorities. Supervise, train and inspect the performance of all Housekeeping/Laundry/Valet staff ensuring that all procedures are completed according to standard. Assist where necessary to ensure optimum service to guests. Monitor and maintain cleanliness, sanitation and organization of assigned work areas. Maintain complete knowledge at all times of status of hotel room count, group arrival, VIP’s, special events and knowledge of job responsibility of staff. Complete other Housekeeping assignments as directed by the Executive Housekeeper. Must have prior luxury hotel Housekeeping management experience. Must possess excellent supervisory and interpersonal skills. Must be flexible with scheduling availability.
Responsibilities include, but are not limited to, clean and maintain all corridors, vending areas, elevators and landings, and service areas on guest room floors, ensuring hotel's standards of cleanliness. Provide linen & glass supplies for Room Attendants and stock floor closets. Deliver and retrieve items requested by guests and Floor Supervisor. Complete other cleaning projects as assigned by Executive Housekeeper. Flexibility with scheduling is required.
Housekeeping Room Attendant
Responsibilities include, but are not limited to clean guest rooms as assigned, ensuring the hotel's established standards of cleanliness. Responsible for reporting any maintenance deficiencies and handling guest requests or complaints. Ensures the confidentiality and security of all guest rooms. Complete other cleaning projects as assigned by Executive Housekeeper. Flexibility with scheduling is required.
Valet Parking - PT
Responsibilities of this position include, but are not limited to, drive, park and retrieve guest/visitor vehicles as they arrive and depart from the hotel, courteously, safely and efficiently according to the hotel's standards. Working conditions include, but are not limited to, being exposed to all weather conditions and standing for extended periods of time. Applicants must have a valid driver's license and a clean record. You must have prior customer service experience and excellent communication skills.
House Officer – PT some overnights
Monitors and patrols hotel to provide a safe environment for guests and employees and to minimize opportunities for loss or damage. Anticipates potential problems and reacts to disturbances and prohibited conduct both from guests, patrons and staff. Responds to emergency situations as needed. Responsible for ensuring policies and procedures are adhered to by staff and reports infractions to appropriate parties. Ideal candidate will have law enforcement background. All interested candidates must have NYS security guard license. Flexibility with scheduling required, must be able to work holidays, weekends and some overnights.